How Riyadh Car Services collects, uses, stores and protects the personal data of clients who book chauffeur and car rental services with us.
We collect the information you provide directly when booking a chauffeur, requesting a quote, or contacting our support team, along with some information gathered automatically during your trip and visit to our website.
| CATEGORY | EXAMPLES |
|---|---|
| Identity & Contact | Full name, email address, phone number, WhatsApp number |
| Trip Details | Pickup and destination addresses, flight number, travel dates, passenger count |
| Payment Information | Billing name and payment confirmation, processed by our third-party payment provider — we do not store full card numbers |
| Location Data | Live GPS location during an active booking, for driver dispatch and trip tracking |
| Technical Data | IP address, browser type, device type, pages visited on our website |
We use the information we collect strictly to deliver and improve our chauffeur and car rental services.
We do not sell personal data. Information is shared only where necessary to operate the service:
Our website uses cookies to remember your preferences, understand site traffic, and keep the booking form functioning correctly across steps. You can disable cookies through your browser settings, though some parts of the booking flow may not work as expected without them.
Vehicles in our fleet are GPS-equipped so that a trip can be monitored in real time for both safety and service quality. Location data is only linked to your booking for the duration of an active trip and is used to share a live tracking link with you or a contact you nominate.
We apply reasonable administrative and technical safeguards to protect your data, including restricted access to booking systems and encrypted transmission of payment information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on applicable law, you may have the right to:
To exercise any of these rights, contact us using the details below — we aim to respond within 30 days.
We may update this policy from time to time to reflect changes in our services or legal requirements. The “last updated” date at the top of this page will always reflect the most recent revision. Continued use of our services after a change constitutes acceptance of the updated policy.
47 Mohammad bin Abi Safra St, Riyadh 11461, Saudi Arabia
Redefining absolute luxury and convenience on wheels. We offer bespoke personal drivers, seamless airport meet & greet, corporate fleets and premium support across Riyadh 24/7. Catering to modern businesses and luxury lifestyles, our expert chauffeurs ensure a safe, sophisticated and stress-free journey every single time.
